Frequently asked questions

Quick answers about uploads, security, and share links. For walkthroughs and troubleshooting, see the help center.

How do I send large files online for free?

Open the upload page, add your files, choose visibility, and create a share link. Recipients download from that link—no account is required for basic transfers.

Is FileShare secure?

Transfers use modern TLS in transit, and stored objects are protected with strong encryption at rest. For sensitive workflows, use private or password-protected shares and review our security page for architecture details.

What is the maximum file size?

Limits depend on your plan and how your workspace is configured. Free uploads support large transfers suitable for typical creative and business files; paid tiers raise caps for very large payloads.

Do share links expire?

Guest and time-limited shares can expire automatically to reduce long-term exposure. Logged-in users can often choose longer retention depending on plan settings.

Do recipients need an account?

No. Anyone with the link can access public or unlisted shares. Private shares may require a password you set at upload time.

Can I track downloads?

Signed-in users can use dashboard analytics (where enabled) to see activity on their shares. Exact metrics depend on your plan.

How is this different from email attachments?

Email providers cap attachment size and clutter inboxes. FileShare delivers a single link, supports much larger files, and keeps traffic off mail servers.

Where can I get more help?

Visit the help center for guides, or contact support through the contact page if you need account or billing assistance.

Ready to send your next file?