At FileShare, we prioritize your data privacy and security above all else. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service.
1. Information We Collect
FileShare is designed with privacy-first principles. We collect minimal information necessary to provide our service:
- Uploaded Files: The files you upload for sharing. These are encrypted and securely stored.
- Account Information: If you register, we collect your email address and basic profile information.
- Usage Data: We log basic, non-personally identifiable information such as IP addresses (anonymized), browser types, and access times to monitor service performance and prevent abuse.
2. How We Use Your Information
We use the information we collect strictly to operate and improve the FileShare platform:
- To facilitate secure file transfers and storage.
- To manage your account and provide customer support.
- To detect, prevent, and address technical issues and abusive behavior.
3. Data Security and Encryption
We employ enterprise-grade security measures. All files are encrypted both in transit (using TLS/SSL) and at rest (using AES-256 encryption). If you use our password-protection feature, access is gated by credentials you set; we do not store share passwords in plain text.
4. Link Expiration and Data Retention
Files shared by guest users are automatically deleted from our servers after the specified expiration period (typically 7 to 14 days, depending on the setting chosen during upload). Registered users can manage their file retention periods via their dashboard. Once a file is deleted, it is permanently removed from our active systems.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following limited circumstances:
- Service Providers: We use trusted third-party cloud infrastructure providers (e.g., AWS, Cloudflare) to host and deliver our service securely.
- Legal Requirements: If required by law, subpoena, or other legal processes, we may disclose information to law enforcement agencies.
6. Your Data Rights (GDPR & CCPA)
Depending on your location, you may have rights to access, correct, or delete your personal data. You can exercise these rights by contacting our support team. We provide easy-to-use tools within your dashboard to manage and delete your files and account at any time.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@filesharefast.com or via our Contact Support page.